Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences when visiting HalbeManga English Academy's website.

2. Types of Cookies We Use

2.1 Necessary Cookies

These cookies are essential for our website to function properly. They enable basic functions like page navigation, access to secure areas, and remembering your cookie preferences.

Session cookies: Temporarily stored and deleted when you close your browser
Security cookies: Help protect against fraud and maintain security
Functionality cookies: Remember your settings and preferences

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about pages visited, time spent on the site, and any errors encountered.

Google Analytics: Tracks website usage patterns and performance
Performance cookies: Monitor site speed and functionality
User behavior cookies: Understand navigation patterns

2.3 Marketing Cookies

These cookies track your online activity and help us deliver more relevant advertisements and marketing content. They may be set by us or third-party advertising partners.

Advertising cookies: Show relevant ads based on your interests
Social media cookies: Enable sharing content on social platforms
Retargeting cookies: Show ads for our courses on other websites

3. How We Use Cookies

3.1 Website Functionality

Remember your language and region preferences
Keep you logged into your student account
Save items in your course inquiry list
Remember your cookie consent choices

3.2 Analytics and Improvement

Analyze website traffic and user behavior
Identify popular content and courses
Improve website performance and user experience
Test new features and layouts

3.3 Marketing and Personalization

Personalize content based on your interests
Show relevant course recommendations
Display targeted advertisements
Measure advertising campaign effectiveness

4. Third-Party Cookies

We may allow third-party companies to place cookies on our website to provide services such as:

4.1 Analytics Services

Google Analytics: Website traffic analysis
Hotjar: User behavior and heatmap analysis

4.2 Social Media Platforms

Facebook: Social sharing and advertising
LinkedIn: Professional networking and recruitment
Instagram: Visual content sharing

4.3 Advertising Networks

Google Ads: Search and display advertising
Facebook Ads: Social media advertising

These third parties have their own privacy policies and cookie practices, which we encourage you to review.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner with options to:

Accept All: Allow all types of cookies
Necessary Only: Accept only essential cookies
Custom Settings: Choose specific cookie categories

5.2 Cookie Settings

You can change your cookie preferences at any time by:

Clicking the cookie settings link in our website footer
Adjusting settings in our cookie preference center
Contacting us directly for assistance

5.3 Browser Settings

You can also manage cookies through your browser settings:

Chrome: Settings → Privacy and Security → Site Settings → Cookies
Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Site Permissions → Cookies and Site Data

6. Impact of Disabling Cookies

6.1 Necessary Cookies

Disabling necessary cookies may result in:

Inability to log into your student account
Loss of website functionality
Security vulnerabilities
Need to re-enter information repeatedly

6.2 Analytics Cookies

Disabling analytics cookies means:

We cannot track your usage patterns
Less personalized experience
Reduced ability to improve our services

6.3 Marketing Cookies

Disabling marketing cookies results in:

Less relevant advertisements
Generic course recommendations
Continued advertising but not targeted

7. Data Retention

Different cookies have different retention periods:

7.1 Session Cookies

Deleted when you close your browser session

7.2 Persistent Cookies

Necessary cookies: Up to 1 year
Analytics cookies: Up to 2 years
Marketing cookies: Up to 1 year

7.3 Third-Party Cookies

Retention periods are determined by the respective third-party providers and may vary.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will:

Update the "Last updated" date at the top of this policy
Notify users through our website or email if changes are significant
Request new consent if required by law

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Address: 100 Orchard Road, #12-01, Singapore 238840
Phone: +65 6234 5678
Email: [email protected]